Introduction
SmartKeys PropTech ("SmartKeys", "we", "us" or "our") is committed to protecting the privacy and security of the personal information you share with us. This Privacy Policy explains what information we collect through our website located at www.smartkeysproptech.com (the "Website"), how we use it, and your rights in relation to it.
By using our Website or submitting information through our contact form, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Contact form information: When you complete the contact form on our Website, we collect your full name, email address, phone number (where provided) and company or organisation name (where provided), together with the content of your message.
- Usage data: We may collect certain technical information automatically when you visit our Website, including your IP address, browser type and version, operating system, referring URL, pages visited and time spent on pages.
- Cookies and similar technologies: Our Website may use cookies or similar tracking technologies to improve your browsing experience. Please see Section 7 for more information.
We do not knowingly collect personal information from children under the age of 18. If you believe a child has submitted personal information to us, please contact us immediately.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to enquiries and messages you send to us through the contact form
- To communicate with you about our platform, services or updates, where you have indicated an interest
- To understand how our Website is being used and to improve its functionality and content
- To comply with any applicable legal or regulatory obligations
We will not use your personal information for purposes that are incompatible with those described in this Privacy Policy without first obtaining your consent.
3. Legal Basis for Processing
Where applicable data protection legislation requires us to identify a legal basis for processing your personal information, we rely on the following:
- Consent: Where you have provided your information voluntarily through the contact form, we process it on the basis of your implied consent to receive a response.
- Legitimate interests: We may process certain information where it is in our legitimate interests to do so, such as understanding how visitors use our Website, provided that such interests are not overridden by your data protection rights.
- Legal obligation: We may process your information where we are required to do so to comply with a legal obligation.
4. How We Share Your Information
We do not sell, rent or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share your information with trusted third-party service providers who assist us in operating our Website or conducting our business (for example, email delivery services or website hosting providers). These parties are required to keep your information confidential and may only use it for the purposes specified by us.
- Legal requirements: We may disclose your information if required to do so by law, court order or regulatory authority, or if we reasonably believe that disclosure is necessary to protect our rights, your safety or the safety of others.
- Business transfers: If SmartKeys PropTech undergoes a merger, acquisition or similar business transaction, your information may be transferred as part of that transaction. We will notify you if this occurs and your information becomes subject to a different privacy policy.
5. Data Retention
We will retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, including responding to your enquiry, and to comply with our legal obligations. Where we no longer need your information, we will securely delete or anonymise it.
As a general guideline, contact form submissions are typically retained for a reasonable period sufficient to manage ongoing communications and then deleted unless a longer retention period is required by law.
6. Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical and physical safeguards designed to protect your information against unauthorized access, loss, misuse or alteration.
However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to use appropriate means to protect your personal information, we cannot guarantee its absolute security.
7. Cookies
Our Website may use cookies — small text files placed on your device — to improve your experience. Cookies may be used to:
- Remember your preferences during a browsing session
- Understand how visitors interact with our Website through analytics
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features of our Website. We do not use cookies for advertising or cross-site tracking purposes.
8. Third-Party Services
Our Website may use third-party services such as web analytics tools or content delivery networks. These services may collect information about your use of our Website independently. Where applicable, the privacy policies of those third-party services will govern how they use such information.
Our Website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.
9. Your Rights
Depending on applicable law, you may have the following rights regarding your personal information:
- Right to access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct any inaccurate or incomplete information we hold about you.
- Right to erasure: You may request that we delete your personal information, subject to any legal obligations that require us to retain it.
- Right to restrict processing: You may request that we limit the ways in which we use your personal information in certain circumstances.
- Right to object: You may object to our processing of your personal information where we rely on legitimate interests as the legal basis for processing.
- Right to data portability: Where applicable, you may request that we provide your information to you in a structured, commonly used and machine-readable format.
To exercise any of these rights, please contact us using the details in Section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Contact Us
If you have any questions about this Privacy Policy, how we handle your personal information, or if you wish to exercise your data rights, please contact us at:
- Company: SmartKeys PropTech
- Email: hello@smartkeysproptech.com
- Address: No. 8, Ejigbo Road, Beside GTBank, Jakande Gate, Lagos, Nigeria.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Your continued use of the Website after any changes are posted will constitute your acknowledgement of the updated policy.